Terms of Service
Effective date: 21 July 2026
These Terms of Service (“Terms”) govern your use of the DinDin mobile application (the “App”).
DinDin is operated by:
Pinarci Consulting GmbH
8303 Bassersdorf
Switzerland
Email: privacy@dindin.events
By creating an account or using the App, you agree to these Terms.
1. Eligibility
You must:
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Be at least 18 years old
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Have legal capacity to enter into binding agreements
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Provide accurate and truthful information
2. Nature of the Service
DinDin is a digital coordination platform that:
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Enables users to create and join curated dining events
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Facilitates commitment-based participation
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Processes event-related payments
DinDin is not a restaurant operator and does not provide food or hospitality services.
Restaurants operate independently.
3. Commitment & Payment Structure
3.1 Commitment Reservation
When:
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A user submits a request to join an event; or
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A user creates an event as organiser;
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A commitment fee authorisation (reservation) is placed on the user’s selected payment method.
This reservation:
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Is not an immediate charge
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Temporarily blocks the stated amount
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Confirms the user’s intent to participate
If the event is not confirmed, the authorisation is released.
3.2 Event Confirmation
An event becomes confirmed when:
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All available seats are filled.
Once confirmed:
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All reserved commitment fees are captured (charged).
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The event cannot be cancelled.
Confirmation is automatic once capacity is reached.
3.3 After Confirmation
After an event is confirmed:
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The organiser cannot cancel the event.
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Participants may leave the event, but
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No refunds will be issued.
By joining or creating an event, users agree that confirmed events are binding and non-refundable
4. Refund Policy
Refunds apply only if:
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An event does not reach confirmation; or
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Required by applicable law.
If an event is not confirmed:
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Reserved commitment fees are automatically released.
If an event is confirmed:
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Payments are final and non-refundable, even if a participant chooses not to attend.
5. Organiser Responsibilities
Organisers agree to:
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Provide accurate event information
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Ensure restaurant coordination where required
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Act in good faith toward participants
DinDin reserves the right to intervene in cases of misuse.
6. Restaurant Reservations
Unless explicitly stated otherwise within the App:
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DinDin facilitates event coordination but does not operate restaurants.
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Responsibility for ensuring a valid reservation exists lies with the organiser and/or as described within the event details.
DinDin does not guarantee restaurant performance.
7. User Conduct
Users may not:
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Harass or threaten others
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Provide false identity information
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Circumvent payment mechanisms
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Engage in discriminatory or illegal conduct
Violations may result in account suspension or termination.
8. Blocking & Safety
Users may block other users.
Blocking is mutual:
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Profiles become invisible to each other
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Event participation visibility is restricted
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Communication is prevented
DinDin may investigate reports of misconduct.
9. Assumption of Risk
Users participate in physical events at their own risk.
DinDin is not responsible for:
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Conduct of other participants
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Venue conditions
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Personal injury or disputes
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Users agree to exercise reasonable judgment.
10. Limitation of Liability
To the extent permitted by law:
Pinarci Consulting GmbH shall not be liable for:
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Indirect or consequential damages
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Lost profits or opportunities
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Incidents occurring at third-party venues
Total liability shall not exceed the total amount paid by the user in the 12 months preceding the claim.
11. Termination
We may suspend or terminate accounts if:
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These Terms are violated
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Fraud or abuse is suspected
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Required by law
Users may delete their account at any time.
12. Privacy
Use of the App is governed by our Privacy Policy:
13. Governing Law
These Terms are governed by the laws of:
Switzerland
Jurisdiction: Zurich, Switzerland